BT is the last of the big internet service providers in the UK, after Virgin Media, Sky and TalkTalk, to introduce an upgrade to its router, more than two years after the last one, the Home Hub 5 , came to market. The Smart Hub notice the subtle name change, although effectively this is the Home Hub 6 claims to have the most powerful Wi-Fi signal in the UK thanks to its seven antennas, more than its main rivals.
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It also packs some clever technology that reduces interference, improving reliability by reducing the number of dropouts. Another nifty piece of tech, BT Smart Scan, seamlessly swaps channels in the background to dodge any congestion.
There are plenty of little details that BT engineers and designers seem to have worked on with the Smart Hub, starting from the box. It is slim enough to slip through most letterboxes according to BT, which is done to encourage self-installation and therefore reduce the cost of visits for BT. Furthermore, the instructions are printed on the inside of the box and BT encourages its existing users to recycle their old routers by shipping them back in said packaging.
It's also worth noting that the lights on the router can be switched off or dimmed, and the lights and icons present on the Home Hub 5 have been removed to avoid confusion. You will still need to check the user guide to interpret the hub lights though no lights, green light, flashing orange, flashing purple, steady orange, red and blue. Two of those are on the router itself, and one is available on a sticker, handy if your router is located far from your home office for example. The hub is much taller than the one it replaces, but shares a lot in common with its predecessor.
We did manage to open up the device but failed to recognise or indeed log any meaningful indicators except for the character string RTVVW-D All of the major components were hidden under a metal cap which prevented us from identifying them. That was not the only surprise that BT had in store for us.
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There seems to be two versions of this router as well, aimed at two categories of customers according to the moderator of BT's customer forum. The latter is where all the fun is, allowing the more expert user to tinker with port forwarding or UPnP.
A simple restart usually solves the problem. I have also tried a hard reset of the homehub. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.http://edutoursport.com/libraries/2020-06-14/566.php
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Are there any other ways to change the wireless channel? John, I can't access that link.
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Which is strange seing as I am connected via bt homehub? I have tried accessing the homehub manager via bother ethernet cable and wireless. I get the error message Oops!
What is your current public IP address? Are you sure that you were not connected via another means, like mobile data?
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